Conflict is a relationship problem. It does not matter if the conflict is at work, home or in school or church. When two people interact, conflict results.
Problems are to be solved. The effort to resolve them should not be considered a hardship or work. Solving problems is the creative part of dispute resolution, negotiations and mediation.
Identifying and defining each problem that is causing the conflict is the first step in resolving the situation. But problem identification is not as easy as you may think.
It is typical that not all of the problems causing two people to disagree will be readily apparent or even recognized by the warring factions. Many times the resolution progress accelerates when unexpected obstacles or opportunities are identified, quantified, and resolved.
There is one important thing to remember. An unidentified problem can’t be resolved unless it is uncovered.
In Seven Secrets to WINNING Without Losing a Friend, I discuss the importance of finding mutually viable solutions to future sound, healthy relationships at home, with friends, at school or at work.