VICTIM

Don’t be a victim. Stay in control by properly preparing, communicating and knowing what you want to achieve. If you fail at the endeavor, do not let it be a result of the other person being able to take advantage of you. 

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VANITY

Personality conflicts can hamper the settlement process. Those that hinder progress need to be managed to keep those involved in the settlement focused on reaching an accord rather than deploying personal attacks. 

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